FREQUENTLY ASKED QUESTIONS
- When do I need to check in/check out?
You can check-in at 2pm and must check out until 12am.
- Which payment options are available?
You can pay with American Express, Visa, and Euro/Mastercard credit cards.
- Do I need to have an ID with me during check in?
During check in, you must present an ID card, driver’s license or passport.
- Is each apartment decorated differently?
Yes, each apartment is decorated with different furniture in order to provide the comfort of your home.
- Do you have smoking or non-smoking apartments?
We have both smoking and non-smoking apartments available.
- Do you accept pets?
Unfortunately, we do not accept pets at our hotel.
- Do you apartments have Internet access?
All of our flats have Wi-Fi Internet access.
- How far is your hotel from İstanbul Atatürk Airport?
We are 6km away from İstanbul Atatürk Airport.
- Do you offer free parking?
Our facility has a parking garage. It is available to our guests at no extra charge.
- What is your cancellation policy?
Reservations may be cancelled at no charge up to 3 days before the check in date. A fee will apply for cancellations made within 3 days before the check in date.