FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

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When do I need to check in/check out?

You can check-in at 2pm and must check out until 12am.

Which payment options are available?

You can pay with American Express, Visa, and Euro/Mastercard credit cards.

Do I need to have an ID with me during check in?

During check in, you must present an ID card, driver’s license or passport.

Is each apartment decorated differently?

Yes, each apartment is decorated with different furniture in order to provide the comfort of your home.

Do you have smoking or non-smoking apartments?

We have both smoking and non-smoking apartments available.

Do you accept pets?

Unfortunately, we do not accept pets at our hotel.

Do you apartments have Internet access?

All of our flats have Wi-Fi Internet access.

How far is your hotel from İstanbul Atatürk Airport?

We are 6km away from İstanbul Atatürk Airport.

Do you offer free parking?

Our facility has a parking garage. It is available to our guests at no extra charge.

What is your cancellation policy?

Reservations may be cancelled at no charge up to 3 days before the check in date. A fee will apply for cancellations made within 3 days before the check in date.

Gri Creative